Returns & Exchanges
At Southern States Coop, we stand behind the quality of our products and offer a 30-day return window for most items in original condition. Whether you purchased in-store or online, we are committed to ensuring you have the right supplies for your farm, home, and garden.
Gather Documentation
Locate your original sales receipt, packing slip, or order confirmation email to verify your proof of purchase.
Prepare Item
Ensure the product is in its original, unused condition with all tags and packaging intact; please note that certain items like feed or seed may have specific safety restrictions.
Choose Return Method
Bring your item to any local Southern States retail location for an immediate exchange or refund, or contact our support team to initiate a return by mail.
Receive Refund
Once the item is inspected and processed, your refund will be issued to the original form of payment, typically appearing within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing